About Us

about us

      Our company was founded on the idea that short term rentals bring the it is time to end the strangle hold that big business and the local government have on the tourism economy in New Orleans. This city is known universally for several things, but mainly for its vibrant tourism industry.

      As locals with extensive experience in the New Orleans hospitality industry, we have seen first-hand both sides of tourism’s role in the city. Every year millions of tourists come to New Orleans and have the time of their lives. These individuals take home with them the perception that this is one of the greatest places on Earth – and we are not here to disagree. However, we are very much aware of the gentrification and economic devastation ravaging local residents. In the wake of Hurricane Katrina, the local government took action to restore the local economy to its pre-Katrina level and beyond.

      While this has been successful, local government has failed to address the issues its citizens face every day: substandard public education, a shortage of well-paying jobs or a path to the few that do exist here, potholes, crime, affordable housing, and so much more.

      Our mission is to help capture the tourism dollars that will inevitably flow through this city and work hand-in-hand with New Orleans homeowners to keep these dollars in their pockets. Short term rentals are a vital source of income for many residents and our services help ensure this source of income is maximized.

      Currently, we manage over 1,000 bookings and $500,000 in revenue each year for our clients. We have personally seen how owner-occupants of doubles throughout the city have completely transformed their financial situations through leveraging the short term rental market in the New Orleans – now, it’s your turn.

Who we are

A graduate of Benjamin Franklin, a nationally ranked high school, Michael went on to obtain his Bachelor’s of Arts Degree in History from the University of New Orleans. Michael worked in security at a Wyndham Resorts both uptown and Downtown, while pursuing his undergrad degree. At twenty years old, Michael was promoted to Director of Security at the Wyndham French Quarter Hotel. While balancing school and work life, Michael also co-founded multiple real estate investment companies helping rehab several houses in the New Orleans area both directly and indirectly. After spending two years in this position, Michael moved out of the French Quarter and into the neighboring CBD where he filled the same position at the Pan American Life Center – one of New Orleans’ most prestigious office buildings.

 In August of 2015, Michael left his security role behind to pursue his Juris Doctor at Tulane University School of Law. Michael first encountered the world of short term rentals during law school and quickly became successful in running his own. Soon he employed his hospitality background and business management experience to implement his winning strategies for other short term rental owners throughout New Orleans. After helping several homeowners run highly successful short term rentals out of their New Orleans’ homes, Michael realized his passion for aiding in the renaissance of New Orleans could be found outside of the law. After graduating Tulane Law School with a focus in Constitutional Law in May 2018, Michael founded NOLA Short Term Rental Solutions with the intention of helping New Orleans residents find economic prosperity through the ever growing tourism economy the city boasts. Not only is Michael New Orleans born and raised, he is New Orleans educated and dedicated.

Originally from Atlanta, Georgia, Nia moved to New Orleans in 2013 to pursue a Bachelor’s of Arts degree from Loyola University New Orleans. Nia graduated with a double major in Marketing and Management. While pursuing her undergraduate studies, Nia worked in various departments on Loyola’s Campus simultaneously, including Human Resources, Financial Affairs, Purchasing, and Residential Life. Nia completed a study abroad program in Barcelona, Spain during her undergrad, as well as an internship in New York, furthering her passion for business and life abroad.

  After graduating from Loyola, Nia decided to take her love of business and travel abroad, and enrolled in a graduate program in England. In 2018, Nia graduated with her Master’s of Science Degree in International Marketing and Management from the University of Sheffield. During her time in England, Nia undertook an internship with a local tourism company. She further honed her business, customer service, and marketing skills by consulting for a popular wedding planning company, working in a pub, and managing a dessert shop. Nia returned to America in November of 2019 bringing her abundance of knowledge and lively personality to NOLA Short Term Rental Solutions.

Kayla Keys, PharmD is a licensed Louisiana Realtor and Property Manager. Originally from St. Louis, MO, Kayla moved to New Orleans to pursue her Doctor of Pharmacy at Xavier University College of Pharmacy which she completed in May 2019. Kayla also has extensive experience working in property management, having previously been an account manager for New Orleans based Vacation Rental Management company NOLA Short Term Rental Solutions.

Kayla enjoys working with all types of clients from first time home buyers to seasoned investors looking to purchase cash cows or sell investment properties and everyone in between. Her attention to detail, problem solving skills, and genuine passion for helping her clients make her an excellent realtor.

Kayla also spends her time volunteering in the New Orleans community by utilizing her medical knowledge to assist in educating patients, facilitating medical screenings as local health fairs, and counseling elderly patients on their medications.

What we do

Our short term rental management services leave nothing to be desired. We cater not only to the needs of each group of guests, but to homeowners as individuals and their homes as unique. If our hosting style and business model could be summed up in one word, it would be communication – not only are guests delivered unparalleled hospitality with all the information they could need for their stay, but our homeowners are always informed on pertinent information regarding their short term rental unit. We always make clear to our short term rental owners that they can be involved as much or as little as they desire, but we will ensure that each of our clients is afforded the opportunity for their short term rental to run effortlessly via our services.

The services that are included with our management of your short term rental include not only making your listing as unique as your space so it stands out among the crowd and communicating extensively with guests – we also have cleaning, airport transportation service, and concierge partners to ensure you and your guests have nothing to worry about.

Our cleaners are trained by hospitality professionals who have worked in hotel setting to ensure the highest quality of cleanliness and consistency after each and every checkout.

Our transportation partners are similarly trained in hospitality and professionalism to provide easy round trip transportation to and from the airport – gone are the days of reviews including comments such as “my Uber driver told me it wasn’t a safe neighborhood to walk around.”

Our concierge specialist has a decade of hospitality experience in New Orleans alone and is able to help guest book tours directly with vendors, helping them navigate the countless options and avoid scams and inflated pricing.
Additionally, we are partnered with a local handyman who is able to offer our clients very competitive pricing for any home repair and maintenance needs while providing quality workmanship